Face to face Consultations

At Jupiter Health Ashby, starting from the 24th of October we have become a mixed billing practice. Private fees may apply to your consultations and are payable at the time of your visit. This change means there will be a gap cost to you after the Medicare rebate.

Monday – Friday

• Standard Consultation: $75.00 (GAP FEE $33.80)
• Long Consultation: $125.00 (GAP FEE $45.30)

Eligible patients – under 16 years old, Concession and Health Care Card holders, DVA and Pension Card holders, will continue to be bulk billed (except if you book appointment on the same day or after hours from 7 to 8am where private consultation fees apply to ALL patients). Thank you.

Telehealth Consultations

Phone consultations for existing patients will incur a gap fee after the Medicare rebate.

Phone consultations for New patients will be privately billed (non-claimable from Medicare). Please call reception on 9463 3288 to discuss fees.

Walk-ins

We welcome walk-ins however a fee maybe incurred to accommodate the patient. Normally, we require people to make an appointment. Priority is given to people who have made a booking. Walk -Ins will incur fees.

Other Services

Some consultations or procedures are not fully covered by Medicare and may incur an out-of-pocket gap fee.
The services that may incur an out-of-pocket fee may include:
• Driving Medical Assessments
• Iron Infusion

Cannabis
• Pre-Employment Medicals
• Implanon Insertion and removal
• Steroid injections

CANCELLATION FEES

We understand that occasionally a patient will be unable to make a scheduled appointment due to unforeseen circumstances. If such unforeseen circumstances arise, please contact the Practice at least 2 hours prior to your appointment time to cancel or re-schedule your appointment. We have patients on a wait list each day so by providing us with notice we can then allocate the cancelled appointment to another patient in need.
If you fail to give the required cancellation notice or do not attend, our practice policy is to charge a non-attendance fee of $40 for a standard appointment or $80 for an extended appointment, these fees are non-claimable from Medicare.